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Privacy Policy

Outsmart Ops ("we," "us," or "our") operates outsmartops.com. This Privacy Policy explains what personal information we collect, how we use it, and what rights you have in relation to it. By using our website, you agree to the practices described in this policy.

 

Information we collect

We collect information you provide directly to us, including:

 

  • Email address and first name when you subscribe to our email list or take our onboarding quiz

  • Quiz responses and your calculated score and result tier

  • Name, email address, and message content when you submit a contact form

  • Scheduling information when you book a strategy session through Google Calendar

  • Payment information when you purchase services (processed by Stripe -- we do not store your payment details directly)

 

We also collect certain information automatically when you visit our site, including IP address, browser type, pages visited, and referring URLs. This information is collected by Wix and used for site analytics and security.

 

How we use your information

We use the information we collect to:

 

  • Deliver content you have requested, including lead magnets and email sequences

  • Send marketing emails and nurture sequences (you can unsubscribe at any time)

  • Respond to your inquiries and schedule consultations

  • Process payments for services

  • Improve our website and content

  • Comply with legal obligations

 

Third-party tools

We use the following third-party services that may receive or process your personal information:

 

  • Wix -- website hosting and analytics (wix.com/about/privacy)

  • MailerLite -- email marketing and automation (mailerlite.com/legal/privacy-policy)

  • Google Calendar -- appointment scheduling (policies.google.com/privacy)

  • Stripe -- payment processing (stripe.com/privacy)

  • Wave -- invoicing and accounting (waveapps.com/privacy)

 

Each of these services has its own privacy policy governing their use of your data. We encourage you to review their policies.

 

Email communications

When you subscribe to our email list or take our onboarding quiz, you are opting in to receive emails from Outsmart Ops. Every email we send includes an unsubscribe link. You can opt out at any time and we will remove you from our list promptly.

 

We do not sell, rent, or share your email address with third parties for their own marketing purposes.

 

Data retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you unsubscribe from our email list, we will remove your information from our active marketing lists. You may request deletion of your data at any time by contacting us at hello@outsmartops.com.

 

Cookies

Our website uses cookies and similar tracking technologies through Wix. Cookies are small files stored on your device that help us understand how you use our site. You can control cookie settings through your browser. Note that disabling cookies may affect certain functionality on the site.

 

Children's privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

 

Your rights

Depending on your location, you may have the right to:

 

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

 

To exercise any of these rights, contact us at hello@outsmartops.com. We will respond to your request within a reasonable timeframe.

 

Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

 

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

 

Contact us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

 

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